Make My Trip — make my trip fraud

Website:

www.makemytrip.com

Booking id in1709b8s4466623: booking done on 7th sept 2017 for karabi phuket and thialand. As soon as i made payment.. The agent stopped replying to my emails.. And after several complains for a month also the status is same. I haven't received a confirmation email for the same.. No details no answers to my query. Such a poor support from mmt. I cant see booking on my mmt app also. I have all the payment acknowledgement and smss. Customer care numbers doesnt provide after booking support, they tell you to go to app and app divert you for the same to customer care number. So ideally mmt make sure that customer cant reach them once they have drawn money from them. I feel its a fraud.