Make My Trip — Money deducted but hotel booking details not issued

I booked a hotel in Allahabad from "Make My Trip.com" for Rs 338. My Booking ID is IN1504B0S141497. They gave me a link in my email asking to make payment from that. I did the same. But even after 3 days of payment I have not been given any details regarding my booking status. When I called their executive named "VIKAS KUMAR" having email id "vikas.[protected]@makemytrip.com" he refused to have received the payment and when I told him I have proof he refused to handle my case even though he was the executive assigned to my booking. Now when i am calling the company they are not picking the phone. Please help me. I want my money back. "Make My trip" is the worst service provider I have ever seen. I have attached the proof below.