[Resolved] Make My Trip — Money not refunded back | |||||
M booking rail ticket dt.08.11.2015 against ref no. Nr[protected] but some technical issues that ticket was not confirmed. As per t & c of make my trip the reward back period is 72 hrs( working days).. Today is 25.11.2015 still m not receive any kind of reward and last 5-6 days continuously contact with customer care but day by day they told me wait for 3 days...Wait for 3 days. Please suggest... Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that your amount of Inr 1926/- was debited on 8-Nov-15 but the booking was not confirmed with us. Please be informed that refund for Inr 1926/- has been initiated from our end today i.e. on 26-Nov-15 towards the original form of payment. The same should refelct in your account within 3-5 working days as per your bank processing cycle. We thank you for contacting us. .
Assuring you best of our services.
Team-MakeMyTrip Care