[Resolved]  Make My Trip — Non cancelling of my travel fare

Address:Hisar, Haryana

Dear Sir,

Today I booked three ticket from Delhi to HYD for 16 Aug 2015 to attend the training workshop at Hyderabad. Instead of Aug 16, 2015 App automatically booked ticket for Dec 16, 2015 and full money had been deducted from my account. When I requested to the customer care of Make my Trip Mr Pankaj (Customer care), he have refused to refund the amount for all three passangers, which, is very painful and mental harassment for me.

Also now am not able to travel to HYD on Aug 16, 2015 due to non availability of funds for our current travel, which affects badly on our carrier. There are two PNR numbers generated for three passengers by make my trip app. This shows fault in their app for getting money.

Here I request you to please intervene in-between and help to get full refund of the amount that is Rs 10, 765 for all three passengers.

Best
Prashant Badal
Contact:+[protected]
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Aug 7, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Comments

Dear Prashant Badal

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We tried to contact on your listed number but found that you have mentioned 9 digits only.

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

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