[Resolved]  Make My Trip — Non-receipt of refund

I had booked a flight from Hyderabad to Mumbai and back on the 10th of January, 2015 ( booking id NF[protected]. When I proceeded to make an online payment, the amount got deducted twice. I have been following since to get back my refund but i am always asked for an extension of time. It has been more than 2 months already and there is no sign of the refund. The reference id for my complaint is[protected]
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Rekha Nalluri

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 6415.00 has been initiated from our end on 20-Mar-15 and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.


Assuring you best of our services.

Team-MakeMyTrip Care

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