[Resolved]  Make My Trip — Refund

You have one of the worst services. Make my trip plays around with customers. Case in point was my booking through your site. Booking id was NF[protected]. I cancelled my return journey on 26 Jul. As told by customer care charges for cancellation would be Rs1250+Rs 250 per ticket. In addition total amount of Rs 350 would be charged as convenience charges. There fore total charges for cancellation was Rs 3350 (two tickets)Total cost of ticket was close Rs 5100. Amount refunded was Rs 314 which is like throwing pea nuts at customer. In fact I had cancelled ticket on 26 Jul. No action for refund was initiated. I again called on 12 Aug then they initiated the procedure. It is still not understood how are you charging and making fool of customers. Lodged the complaint on 12 Aug 15. Ref no is[protected]. It is requested to look into the matter and resolve the issue. From now my advice to everyone would be to avoid the worst services of make my trip.