[Resolved] Make My Trip — Refund forfeited of rs 60338

Salman.baig

from Gurgaon, Haryana

Address:	122016
Website:	www.makemytrip.com

Booking id: nn[protected]
I have not got the refund from make my trip, its already 15 days gone and now nobody reply on email.
I have the email also from make my trip assuring that they will credit our refund in 5 days. But now nobody is responding.
I have cancelled the tickets and we got the email from make my trip that we will be refunded rs 38322.
But now no single penny is been credited in my account.

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Oct 22, 2016

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2016

MakeMyTrip India Customer Care's response Dear Salman,

Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .

Assuring you best of our services.

Team-MakeMyTrip Care

Verified Support

Sep 20, 2016

MakeMyTrip India Customer Care's response Dear Mr Baig,

Greetings from MakeMyTrip!!

Please note that we tried calling you on your mobile number, but the call was not answered.
Please note that we have initiated the refund of INR 38, 322/- on 19th Sep16 with RRN number#[protected].

Within 3-4 working days, depending upon your bank's processing cycle the refund will get reflect in your bank's account.

Kindly do let us know once you receive the refund.

Awaiting for your revert!!

Regards

Team-MakeMyTripCare.