[Resolved]  Make My Trip — REFUND NOT RECEIVED AFTER REPETITIVE COMPLAINTS

Address:

New Delhi, Delhi

MY TICKET FROM CHENNAI TO DELHI WAS CANCELLED ON 11TH FEB BY THE MAKE MY TRIP PORTAL ITSELF, BUT THE REFUND HAS NOT BEEN RECEIVED. MY PARENTS WERE STUCK ON CHENNAI AIRPORT, AND THE AIRPORT OFFICIALS ANNOUNCED THAT THE "TICKET WAS CANCELLED". I'VE BEEN CALLING THE MMT PORTAL CONTINOUSLY. EVEN THEIR REFUND PAYMENT IS OF NO USE.ACCORDING TO THE PORTAL THE REFUND IS MADE IN 5 DAYS, BUT IT HAS BEEN 18 DAYS NOW. THE MMT PORTAL CANCELLED THE CONFIRMED TICKET ITSELF, WITHOUT MY PERMISSION. KINDLY HELP. MY PARENTS SUFFERED MENTAL AS WELL AS PHYSICAL TORTURE ON THE CHENNAI AIRPORT. THEY HAVE UNLAWFULLY KEPT MY MONEY FROM 11TH FEB, 3;30 PM. PLEASE KINDLY HELP, OTHERWISE STRONG LEGAL ACTION WOULD BE TAKEN AGAINST THE COMPANY. THE COMPANY WHICH CLAIMS ITSELF TO BE THE 'INDIA'S NO.1 TRAVEL SITE' HAS NO RESPECT FOR ITS CUSTOMERS.