Make My Trip — Refund Not Yet Processed By Make My Trip

Address:Chennai, Tamil Nadu

Hi, I have completed by return travel on 6th May and had raised request to Make my trip for the full refund for the air india flight delayed on 30th April from Chennai to Kolkata Sector. Air India has sent a remark for full refund via email to make my trip but make my trip hasn't processed the refund yet. Everytime i call the cutomer helpline number and each time the representative gives a new date for refund to be processed. Even i took the initiative of dropping an email to Air India and question them why full refund amount was not processed, this should have been done by make my trip rather than me. initially i was given 14thMay, then 19th, then 21st, then 27th and then 5th June. No resolution ha sbeen provided yet just getting new dates. Can you please escalate this to make my trip to senior escalation channel and get the issue the attention it needs. Reference Id:[protected] Regards, Sanket
Was this information helpful?
No (0)
Yes (0)
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I see no response from make my trip and they are giving new dates every time but not processing the refund. its been one month now. Can you please raise this to the highest authority in make my trip.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8076
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information