Make My Trip — Refund of make my trip 66070.00

Address:

122016

Dear Sir, I had tried to Book ticket for 05 passangers including 01 infant on 13.11.2015 from Patna to Nagpur Via Kolkata through my Make My Trip app on the mobile. While booking I used my debit Card ending with No. **** **** **** 0055 for payment of Rs 66070.00 and the same is reflected in the account statement of mine, which is attached herewith for your kind perusal. However, the booking of the ticket was not completely successful ( Booking ID - NF[protected] as I received a mail from make my trip ([protected]@makemytrip.com) on 13.11.2015 at 18:02 that the ticket booking is not completely successful as ticket booked from Patna to kolkata via Go Indigo Flight - G8-542 has been confirmed but the ticket from Kolkata to Nagpur via Indigo Flight - 6E-404 has failed due to technical reason. Since the transaction was not successful, I booked another ticket from the App from Patna to nagpur via delhi successfully. However when the refund amount was not received by me till 17.11.2015, I talked on the toll frre No. and it was told that the Booking in question is not reflected in the system due to some technical error, Hence they would initiate the refund proces manually and a manual transaction for the confirmed ticket from patna to Kolkata was made and refund amount of Rs 32060.00 was processed as available in my login to Make my Trip. The details of the transaction is detailed herebelow :: Login ID: [protected]@yahoo.com. Mobile no is: [protected] Booking Id: NF[protected] Date of Booking: 13.11.2015 Date of Journey :: 21.11.2015 Place of Journey :: Patna to Nagpur via Kolkata Email Id: [protected]@yahoo.com Mobile No: 91-[protected] Amount Charged: 66070.00 On 26.11.2015, when still the amount was not received by me, I again talked on toll free No and talked to one Mr. Deepak and it was again told that only 32060.00 is due for refund and asked me to provide the Bank statement copy for verification fo my claim of Rs 66070.00. Then I had attached the statement of bank account for their kind perusal. I was asked to wait till 03.12.2015, on the day I received a mail that due to technical problems, refund was not processed and I was asked to wait till 08.12.2015. Now almost 1 month have passed, I am yet to receive the refund amount of Rs 66070.00. Please do the needful. Regards, Pradeep Kumar Jha