| Address: 9th Floor, Raheja Plaza, B Wing, Lal Bahadur Shastri Marg, Nityanand Nagar, Ghatkopar West, Mumbai, Maharashtra 400086 | | Website: makeo.app |
I am requesting a full refund of my payment for TSO-PT01-PM[protected].
Despite my confirmation for a scan on Jan 8th at 12 PM, your executive failed to book the appointment. I traveled 40km only to be turned away because the clinic had no record of me. I have attached the chat logs showing the executive's mistake.
As my treatment plan has not started and your team failed to provide the initial service, I am not bound by the "no refund" policy. I am also dealing with a personal medical emergency and require these funds back immediately. Please confirm the processing of my refund by EOD. Was this information helpful? | 
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