[Resolved]  MakeMyTrip.com — 15 days and no refund

Address:New Delhi, Delhi, 400013
Website:Makemytrip.com

I was shocked to know that I am not the only one having a problem with the website eating money. I tried booking a Domestic round trip BOM-IXC-BOM on the 30th oct. ufortunately the booking didn't go through and my money got cut. I was on constant follow up with them regarding the refund and finally when they managed to process it on their end in their "free" time. I was horrified to see that my bank name was submitted wrongly. after a delightful chat with their customer care rep who asked me to send her my bank statements to verify my bank I was told by a another sweet chap that my bank was right but due to system errors it's was mentioned wrongly on the website and I were to receive my money in 3 working days. The 3 working days never came and I was again informed today to send them my statements. Folks don't ever use make my trips's online portal. Infact don't approach them for any bookings personally either. They are a bunch of frauds who eat have designed a monster of a website to eat people's money. Makemytrip if you have any shame you would return my money back to me immediately. Or I will have no choice but to go public and defame every little self respect that you might have in yourself.
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Aug 8, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sifat Hasrat Shah

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

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