MakeMyTrip.com — Bad experience with Partner Evergreen tours Car Service IN1504B0S179158

Address:

Ernakulam, Kerala

Hi MakeMyTrip Team, I booked the Kerala tour (Munnar, Thekkady, Allepey, Cochin) tour and I am completely dissatisfied with the tour. I was given a driver with Indica AC 8314 and he was supposed to be my Guide for the tour. And he was least interested in showing any place and all he was interested in was to leave us at the hotel every single day. Communication : He said he dint knew English, Hindi A/C : He put very low AC and when we told to put AC he would say weather is good right so why AC. Not just Day 1) He drove so slow that even the three wheelers were going fast and when we told drive fast he told its diesel car and pickup is less. We reached munnar very early. He could shown us some places instead. Day 2) Started for the Erivukulam National Park, he did not guide us anywhere and we had to stay at the ticket stand for 4 hours before we could get the tikcet instead we could have got the reservation done. And then when we told him to take to Dam and the Lake where boating was possible he said it will be closed now and there is no benefit going there, and when we insisted to go there he took us there and it closed at 5:15 while he said it will be closed at 4:00. Tata tea museum: We told him to take to the museum he said it will be closed on monday while he could have taken us on Sunday. Day 3) He did not wanted to take us to Periyar lake instead he was saying go for some ride and it looked like he had some benefit in it. We insisted on it Day 4) We went to allepey and it was worst experience there.. The house boat went for like 1:30 Hours and halted a place until next morning which was a torture. Day 5) The driver wanted us to sit in the Cochin hotel for the rest of the day.. And refused to take us to local sightseeing in cochin. saying its not on the way to cochin. And I then call the supervisor and he asked the driver to take us to Fort Cochin. Day 6) The hotels cab dropped us in the airport and not the driver. Everyday I tipped the driver hoping he would show us places but he dint. MakeMyTrip itenary was good but I would never go with MakeMyTrip because of this horrible experience. And I would say this one thing. People go for vacation for ease out and not get stressed but this driver made me stressed. Please take care of such things because its easier to get a repeat customer than then new customer. Thanks, Arif Hussain, IN1504B0S179158, [protected]@gmail.com