[Resolved]  MakeMyTrip.com — Booked ticket 2 months ago, now says cancelled.

Address:Pune, Maharashtra

Hi, I have booked my ticket Pune -Kolkata return through makemytrip.com (ref id: NF[protected]. Now, two days before the journey, the airline (Indigo) they say that my onward journey is cancelled by makemytrip.com. Customer care of makemytrip.com is non responsive. Please help. I have to go home urgently.
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Aug 7, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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it can be miss management from makemytrip only, coz booking is done by them, airline had nothing to do with it if tickets were booked then why your ticket is cancelled, check ur PNR no. in indigo website, or call up customer care indigo regarding the ticket.indigo is a good airline and one of the most successful airlines presently just because they are best in customer care and service is best from there part, i understand your problem, because if you book ur ticket not it would be double or triple during the short period
Yes, check it out from makemytrip call centre, airlines do not play a part,
their might be some booking mistakes by make my trip side
check PNR and why it was cancelled and when ?
This info will be there
Dear Yamini Agarwal

Greetings from Make My Trip !!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We tried contacting on your listed number several timeshowever got no response, kindly advise the suitable timings to discuss about this issue on your refund part.

Assuring you best of our services.

Team-MakeMyTrip Care
Dear Yamini Agarwal

Greetings from Make My Trip !!

Once again we tried contacting on your listed number several times however got no response, further we have initiated a refund for INR 15079/- on 21-AUG-2015 as same would be reflected in your account as per your bank processing cycle.

We hope that your concern has been resolved satisfactorily.Assuring you best of our services.

Team-MakeMyTrip Care

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