[Resolved] MakeMyTrip.com — Booking cancelled without information | |||||
I made a booking from delhi to bangalore in INDIGO airlines for 24 november 2015, the money transaction was successful and it showed that booking was confirmed.but today on 24 i went to airport with my ticket but the indigo airlines said that there was no information for my ticket, then i called makmytrip, initially they said that the ticket was cancelled but later said that it was airlines fault and denied refunding the money back. They showed all reasons, my flight was on 8:30, i had to beg for my tickets as i had no clue what to do, my PNR: E8C9WZ BookingID: NF[protected], flight: Indigo 6E - 131. I had to cancel my tickets forcefully but they are denying from refunding the money. I thought this should be put into notice, these companies are fooling the peoples with their money, please take serious steps, company should pay penalty. i wont refer anyone to book from makemytrip. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved | |||||
1 Comment | |||||
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Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have initiated refund for INR 4, 649 on 26th November with RRN# [protected] and rest INR 200/- is under process as same would reflected in your account as per the bank processing cycle.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care