[Resolved] MakeMyTrip.com — Breakmytrip.com (Booking ID UN[protected]
L
Lakshmi Vaideeswaran
Address:
Chennai, Tamil Nadu
Despite hanging onto the phone several times over the past 48 hours, the human machines, aka customer support agents have not been able to answer a simple question. How much do I have to pay to cancel the return leg of my trip and book a fresh one from Bangalore to Chennai. The reason for their inability to answer is that the booking was made from the US. In this day and age of the internet, does that seem like a valid reason not to answer this simple query?
The journey date is tomorrow and I am still waiting on their promise to call me back. If only they honour their word! Time these guys change their name to Breakmytrip.com!
I know for sure that I booked with these guys for the last time in my life.
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Aug 14, 2020
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
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We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
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Team-MakeMyTrip Care