[Resolved]  MakeMyTrip.com — Date cancellation request messed up. Paid 22000 rs and left without ticket

Address:

Gurgaon, Haryana

I had booked a ticket ID NF[protected] for my wife to travel form Mangalore to Delhi through make my trip. Since my daughter had to be operated upon I changed the date on 18/10/2014 from 19th to 21st October thro logging in Make my trip. The request was processed confirming that i would receive the ticket in 3 hrs on my mail. Also amount of Rs 7156 was deducted from my account due to this transaction. After two hrs call was recvd a call from[protected] from one Mr Anup saying that there are no seats available in this flight and he is checking alternate flight. After that the ordeal started, i tried to contact this no repeatedly at least 20 times, but no answer. The help line no promissed several times of call back. But no one called back. I was left with no ticket, having paid rs 22000 odd to make my trip, i had no money.My request kept on showing under process on the net.I was in a situation where i had paid rs 22000 and i did not have the required ticket. Mr Anup who promised another flight had vanished. The help line no said that it was a different department of make my trip. Finally i had to cancel my ticket 3 hrs before the flight. My wife is in the hospital with my daughter. She doesnt have a ticket to travel back. Around eleven thousant rs have been cheated away by Make my trip. And we have nothing to do. My daughter at hospital in mangalore is trying to gather students to join hands aginst make my trip so that we gat a flight or the money. We are approaching all options for justice including social sites.