[Resolved]  MakeMyTrip.com — Didn't give promised services

booked my honeymoon package through makemytrip and it was a disaster. To begin with I said I would have a personal manager throughout the trip and I am still waiting for his call tongue emoticon First they planned for a 10 hours travel to kullu but it was 14 hours. We were not able to reach the hotel booked by mmt. I called MMT helpdesk and they said they are not responsible for hotel. WOrst part is, in the middle of calamity you can never reach customercare. You just can't. You need to dial a long no, then follow the the automated voice. hear the irritating recording " memories unlimited" ( true, i wont forget) then you skim through a lot of options and finally you reach customer care. you will definitely hear " we are getting high volumes of call so please be patient" No wonder you are facing. For making such poor plans and charging heavily. Worst part was they didnt take responsibility. I am in a completely new place and I dont know anything and it is 11 PM. Hotel is not responding and when i call they say " we cant gurantee you the hotel!" I was like "WHAT???" I spent 43, 000 rupees and you say this! Called hotel and they didnt pick up. NO REFUND ALSO!!! They had booked a cab driver who was so irritating. He never stops for food. says 5 minutes everytime we ask. we see nice hotels passby but he stop at weird ones. he used to say this is the best! I dont know how come. Thus i ended up paying different hotels for every night stay. ride a cab of irritating driver, and paying 43, 000 I want to be compensated for loss.