MakeMyTrip.com — Failure to respond to rebooking request

Gopal Menon

from Bengaluru, Karnataka

Address:

Coimbatore, Tamil Nadu

US1312B3S002584 Booking ID. I have made atleast 20 calls over the past 6 days to have my flight re booked to an earlier date. All I get is excuses, and the same reassurances about a mythical 'call back'. Having used your service multiple times in the past, I can assure you that this will be the last time me, my family or any of my friends ever do.

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MakeMyTrip India Customer Care

from Gurgaon, Haryana

Verified Support

Dear Customer,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have found that you have made changes with the Airline directly, however as discussed, we will validate your concern and feedback will be shared with the concerned team accordingly,

Assuring you best of our services.

Team-MakeMyTrip Care