[Resolved] MakeMyTrip.com — flight ticket booking from makemytrip

vishnu patidar

from Noida, Uttar Pradesh

Address:

Bangalore, Karnataka

HI Team, Please look into the below matter for flight ticket booking from makemytrip. Booking id is : NF[protected] On the same time I have booked 2 tickets for BLR to JAI(6195/- per person id: NF[protected], NF[protected] booking time is 04.42 PM) but on the payment time one of got canceled from makemytrip with error shown Price got changed. And again I have rebooked with 7314/- rupee(NF[protected]. But for the same flight after 2 hour(05.58 PM) also in Aircosta website price shown is 6, 195 rupee. Screen shot is attached for the same. Request you to please look into the matter and provide the various amount for the same else I will take legal action or will go in consumer court. For the same dropped mails also but no response from makemytrip Thanks, Vishnu patidar [protected]

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Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

May 25, 2015

Updated by vishnu patidar for the same complaint i am getting call from [protected] and he is asking card details to transfer the payment.

Verified Support

May 25, 2015

MakeMyTrip India Customer Care's response Dear Vishnu Patidar

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that you have made two booking for Inr 6195.00 (NF[protected] & NF[protected] out of which booking id (NF[protected] got cancelled/Failed. And later you have made the booking (NF[protected] again for a higher price of Inr 7314.00. Please be advise that for the new booking we have charged the amount according to the fare available from airline's end. The fares are dynamic and keep changing, we as a travel agent do not have any control on the same. Also, please note that refund of Inr 5716.00 has been initiated in your bank account and Inr 479.00 has been credited on your payback account. The same should reflect as per your bank processing cycle. Thanks for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care