[Resolved]  MakeMyTrip.com — Makemytrip not refunding money back - Rs 84,804

Address:

New Delhi, Delhi

Name - Deepak Manghani Email Address - [protected]@alcomeperfumes.com Phon no. - [protected] Make My Trip Booking ID - IN1501B7S223745 E-Ticket Nos. - 065 [protected] and 065 [protected]. Date Applied for Cancellation - 07/02/15 I have been following up with Make My Trip since past 1 month for refund of cancellation of my International tickets. The response that I get from them every time is that they are still processing the request as refund not yet received from the airlines. Finally, after 1 month of following up they told me to contact the airlines to know the status. Firstly, I don't understand why I have to follow up with the airlines when I booked my ticket through Make my trip as being the travel agent in this case. Also, I should be nowhere concerned to this as I paid the money to Make My Trip and not the airlines. Even after all this I called the airline directly and checked with them & I was told that the Ticket has still not been updated as 'cancelled' and is showing 'open to use' from your agent Make My Trip. Then informed Make My Trip about this and they saying no we have already cancelled. They saying airlines giving only Rs. 400 refund. So if you want this much refund we can give it to you right now otherwise you will have to wait. To check if this is the truth, I called the airlines directly for this & they told me only Rs.[protected] would be deducted maximum per ticket out of Rs. 84, 840 that I paid for 2 International tickets. Clearly, MakeMyTrip is trying to fool the consumer here and not ready to refund the money back. I don't understand what else do I have to do to get my refund from MakeMyTrip.com P.s. - I tried to make a complaint on their website, but there is a hitch that doesn't allow to go to the next page.