I had made a booking from UFA (RUSSIA) - DELHI from flydubai4 airline on14thApr money was deducted from my HDFC Netbanking transaction ID NN[protected]P01 my saving account no:[protected]proof attached).I had tried to contact on there toll free number many times but no satisfactory reply . PASSENGER NAME LILIIA KAIUMOVA.I Request to refund this money at the earliest as I want to make this booking again.
Regards,
Simranjit singh chopra
Was this information helpful? |
First and foremost, please accept our sincere apologies for the inconvenience caused to you as what happened is certainly not in line with our service standards.
Further please note that, we have validated the case at our end and found that your booking was not confirmed with us but the amount was charged. Please note that refund of complete amount of INR 20752.00 will be initiated from our end on 21-Apr-15. We will keep a follow up on the same and will take this to the closure on priority. Thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care