[Resolved]  MakeMyTrip.com — Refund Not given For cancelled tickets

Address:

Chennai, Tamil Nadu

I have booked two 2 tickets round trip from Chennai to dubai and i have cancelled it due to change of plan and i have given the cancellation request and was advised that cancellation charge of Rs 2500 will be levied per ticket in due of cancellation. the total amount paid was 36792 for the tickets and less cancellation fee it was shown in the website i would get a refund of Rs 15595per ticket and in total 31190rs as refund but when submitted ok for cancellation they show a refund amount of 13600 when tried to call the help centre they just divert the call and put the call on hold for more than 30minutes every time i call the same thing is happening again and again there is no response from make my trip kindly help