[Resolved] MakeMyTrip.com — Regarding fraudulent makemytrip 'mmtapp500' coupon code | |||||
Hi Team, I had booked my flight using makemytrip mobile application and applied code 'MMTAPP500' as that was my first booking using application. I have booked a flight from delhi to chennai for 17th November 2015.My booking ID:NF[protected] and booking date is 14th October 2015'. They said I will get cashback of 500 within 21 days of booking date in my bank account. After that I have raised a complaint after 21 days when my cashback was not processed. Complaint ID for the same:[protected] [protected] [protected] [protected] After registering these many complaints they have not even responded and told me later that code 'MMTAPP500' is not valid. Also I have informed them that I have confirmed multiple times before making booking that code is valid or not and I got response from them prior to booking that code is valid. Now makemytrip people are not even responding to calls and giving me a refund for the same. A friend of mine booked a flight on 25th september2015 starting 7th November 2015 for Delhi-Varanasi with booking ID: NF[protected] and applied code 'MMTAPP500'. He has already received cashback of 500 with RRN No.[protected]. But they are not processing my cashback. I would like to request you to get me a refund for the same as soon as possible. Regards, Karan Dheer [protected] Email ID: [protected]@gmail.com Was this information helpful? | |||||
May 23, 2016 Complaint marked as Resolved They have provided me cashback after calling them multiple times and registering the complaint. MakeMyTrip India customer support has been notified about the posted complaint. | |||||
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that Cash back of Inr 500/- has been initiated from our end today i.e. on 26-Oct-15 with refund reference number#[protected] and same should reflect in the original form of payment i.e. on card number ending with **********7717 as per your bank processing cycle.
Assuring you best of our services.
Team-MakeMyTrip Care