MakeMyTrip.com — What about My Booking ??? ---- Status of Booking Required

MakeMyTrip.com — What about My Booking ??? ---- Status of Booking Required

U umeshnaval from Mumbai, Maharashtra

It is submitted for your information that I have Already Completed Payment of Rs.42000 for Booking Id: IN1505B1S112157. Despite of several followup with Jenita Parmar & Customer care, there are different Communication from your side. As of Now you haven't given any confirmations regarding booking. Kindly Please confirm the booking Status. As my Check-in date is 18 May, I should have received the confirmation of the same. After completion of Payment there is no mail from your side. I kindly request you to please make things clear at the earliest. -- Thanks & Regards, UMESH NAVAL [protected] [protected] +1 photos Was this information helpful? No (0) Yes (0)
MakeMyTrip India customer support has been notified about the posted complaint.
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MakeMyTrip India Customer Care

from Gurgaon, Haryana

Verified Support

Dear Umeshnaval

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint and as per our discussion on call, we understood that your Hotel booking was not confirmed but the amount was charged for Inr 42000.00. Now, please be informed that the full refund of Inr 42000.00 will be initiated from our end on within few days towards the original form of payment. We will keep a follow up on the same and will take this to the closure on priority.We thank you for contacting us. .

Assuring you best of our services.

Team-MakeMyTrip Care

umeshnaval

from Mumbai, Maharashtra

Thanks for the Early response, I hope Refund will be processed at the earlist.