MakeMyTrip.com — WRONG INFORMATION ON THE TICKET

Address:

Durg, Chhattisgarh

I booked three tickets for my travel from raipur to Udaipur from makemytrip.com . The ticket which was mailed to me showed as non refundable ticket. So, when my plan for the travel changed, I did not cancel my ticket as it was non refundable. After the date of departure when I contacted makemytrip customer care service, they sent me a copy of the ticket which showed that it was a refundable ticket. Now, I did not get any refund as there was a mistake from makemytrip side. THIS IS THEIR FAULT AND I HAVE LOST Rs. 20000/-.. I contacted them but they have given me a refund of Rs. 33 on each ticket. This is fraud. I want to file a consumer complaint.