[Resolved] MakeMyTrip India — amount deducted but no ticket booked.
N
nafisalam
from Gurgaon, Haryana
Address:
New Delhi, Delhi, 110025
Hi,
I just would like to let you know that you have a pathetic customer care. The booking was not done but my amount was deducted there has been no response what so ever from mmt. There is no way i am booking my tickets from your lousy web site! Horrible experience. There is a absolutely no way i cant get to any customer care executive. Finally explain one thing, how can i chat with a bot about a booking that failed to realize. Absolutely nuts!!
Thank you.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 21, 2020
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2020
MakeMyTrip India Customer Care's response Dear Customer,
Apologies for the trouble caused to you
In reference to your complained, seems your issue has been resolved from the company side to our recent telephone interaction and email sent to you.
Incase you are not happy with the resolution. Please write to us by clicking on the below link
https://supportz.makemytrip.com/MyAccount/ChatHelp/LPmJpV0aH5JfqdoV1efd
Regards,
Team- MakeMyTrip Care
I have used make my trip travel finance and paid amount 3 times and I cancelled some ticket still on make my trip, amount is showing for payment. I mail several time to capital float and called so many times for MMT but still they are not sending me my transactions details.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
I have used make my trip travel finance and paid amount 3 times and I cancelled some ticket still on make my trip, amount is showing for payment. I mail several time to capital float and called so many times for MMT but still they are not sending me my transactions details.