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39%
Complaints
8078
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our technical team and found that customer has entered passenger name as Ms. Arti Yadav and accordingly the booking was made. We have technical booking logs available for all online bookings which shows all the steps taken by customer online while making the booking. This is not a fault from our end and refund of Inr 6470/- has been processed after deducting applicable cancellation charges. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care