I am being informed that Make my trip cancelled my booking as there is a special permit which is required but there was no such mention of any such permit during booking neither does the government site need any. Kindly provide me the reference to such a document where this requirement is mention and also let me know on what basis was the initial booking allocated to me?
Kindly let me know if there is really any such requirement and how does special permit fall into my scope isn't it the operators lookout? as from the invoice i see that state tax which is legally termed as permit is already included in this then what is he talking about
Car hire charges (Inclusive of applicable taxes) INR 15538.0
State Tax INR 2300.0
Your Executive Barkha on twitter also asked me for booking ID and never responded to my queries or concerns and suddenly my booking was cancelled . Also i was subscribed for 2x refund policy which i was not provided so will be looking for a valid explanation there also.
Very sorry to say but this is very unprofessional and has lead to mental torture and discomfort and if there is no such government guidelines then i will raise a legal complaint in consumer forum and will raise this as a concern so will expect a valid explanation as all my work is messed up and now i am required to travel at higher rates for which i will be expecting make my trip to refund that to me. Was this information helpful? |
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