Address: | Hyderabad, Andhra Pradesh, 500058 | Website: | makemytrip.com |
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Above is the SR logged with MMT.
I have cancelled a flight tkt with MMT. I was on a call for more than 24 mins today, with one Abhishek Mehra, and he was giving all round-round answers. There was no supervisor on the floor, he was busy doing some calculations in the air, he had no clue abt the service escalation channels or contact details.
I am absolutely surprised and furious at the service of MMT! WHat is wrong with theseguys? I am not continuing with MMT, if this is how I am going to be serviced!
I have done a cancellation of this tkt directly thru the airlines, and they were prompt enough to tell me the amt of refund, and the time it will take - which is 2 days at the max.
It's been a month now, since I did this cancellation with the airline. And I have to call up MMT to find out that they have not takne any action of refunding MY money received from the airline. You are sitting on it.
And now when I get the refund intimation, all sorts of money has been deducted in the name of the airline. Absolutely ridiculous! The airline has not deducted a single rupee. Was this information helpful? |
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