[Resolved] MakeMyTrip India — Cashback offer with "flynow" code. Booking id: nf[protected]

ambuj09

from Bengaluru, Karnataka

Address:

560037

I booked my ticket by following all the details mentioned under this scheme.
I used citi bank credit card and also timing was between 6pm and 10 pm. There was showing this offer code option on home page and went ahead to book by clicking on it itself. But still costumer care is replying that I have not applied this code.

Booking id is: NF[protected].
This is system issue of makemytrip and these guys are making me to suffer the loss for their software issue.
Its a serious cheating issue with a normal costumer. As a costumer I would be able to know what is running under your system. It's your mistake if your system could not identify the coupon code.

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Apr 8, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

MakeMyTrip India Customer Care's response Dear Mr Kumar,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaint regarding the cash back.
Please note that as we have checked and found that concern person was in touch with you and she had initiated the cash back of INR 1200/- on 06Mar17 with RRN number#[protected].

Within 3-4 working days, depending upon your bank's processing cycle the refund will get reflect in your original form of payment.

Kindly do let us know once the refund received by you.

Awaiting for your revert!!

Regards
Team-MakeMyTripCare