[Resolved]  MakeMyTrip India — Charging extra money after making payments

Address: Pune, Maharashtra, 411014
Website: www.makemytrip.com

Well, I get a call from makemytrip and the associate promised a discounted rate for ticket booking and provided me the booking ID.
immediately after making the payment the associate says, price hiked pay more money or you get your refund in 10 days.
What a cheating scheme! If this was the situation then the associate would have conveyed that on call but she was only requesting to make the payment. Immediately after I said that the payment is made.. she says price hiked.. this is absolutely not fare and if you guys are not sure about the price then why did you call for bookings.
This is absolute cheating. these unethical crooks should be penalized.
Booking ID: IN1701B0S2911238
ticket from kolkata to lucknow for 22nd Jan 2017. 10:55am flight
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Feb 15, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2017
MakeMyTrip India Customer Care's response
Dear Javed,

Greetings from MakeMyTrip!!

First and foremost please accept our sincere apology for the inconvenience caused to you. In reference to your complaint regarding the extra fare charged to you.
Please note that as we have checked and found that there was a technical error of fare fluctuation. Hence we would like to offer you Future travel voucher worth of INR 500/-.

Kindly acknowledge the same, so that we can process the same and share the voucher details to you.

Awaiting for your revert!!

Regards
Team-MakeMyTripCare.
 
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