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Dear Sourav,
Greetings of the day,
In reference to your complaint and as per our discussion, please be advised that we have validated your case with our finance team and according to them, the amount was charged only once for Inr 1255/- and the other transaction was declined by the bank itself. Request you to please contact your bank and show them this e-mail as a final confirmation from our end. If they still confirm that this amount has been charged by MakeMyTrip then please raise a CHARGEBACK dispute with them. They will then contact directly to our finance team on your behalf for the same.
Kindly do let us know for any further assistance required for booking.
Regards
Team-MakeMyTripCare.
Greetings of the day,
In reference to your complaint and as per our discussion, please be advised that we have validated your case with our finance team and according to them, the amount was charged only once for Inr 1255/- and the other transaction was declined by the bank itself. Request you to please contact your bank and show them this e-mail as a final confirmation from our end. If they still confirm that this amount has been charged by MakeMyTrip then please raise a CHARGEBACK dispute with them. They will then contact directly to our finance team on your behalf for the same.
Kindly do let us know for any further assistance required for booking.
Regards
Team-MakeMyTripCare.
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Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .
Assuring you best of our services.
Team-MakeMyTrip Care