[Resolved] MakeMyTrip India — details leaked. fraud in credit card

Anu Brahma

from Dhing, Assam

Address:	Kolkata, West Bengal, 700068
Website:	Makemytrip.com

Dear customer,

I booked an online airline ticket with my credit card through this makemytrip platform. But very next day there was a fraud in my credit card by some international travel company even without sharing my otp. My details was captured my this site. I suggest you not to depend on this site and directly book through main airline site.
Totally dissatisfied i lost my money.

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Nov 1, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

MakeMyTrip India Customer Care's response Dear Anu,
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your compliant.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,
Team-MakeMyTrip Care

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Comments

VKZaveri

from Mumbai, Maharashtra

In regards to subject, I have written several times to make my trip. After taking money 3 weeks prior, I am told there is no reservation when I reach my booked hotel at Hongkong.
Make my trip used my money without making any bookings and now they are writing since past 10 days that someone will contact me.
Sheer cheating, fraud