[Resolved] MakeMyTrip India — excess amount deducted on booking refund for rs 3000
A
Ashok mohnani
from Nashik, Maharashtra
Website:
Make my trip
Sir, i booked a ticket on 16.7.2017 for jaipur to pune flight date 10.08.2017 with five passengers pnr no fjj8mb., when i booked ticket total amount comes rs18905 and which is also confirmed from indigo airline mail received invoice for the same amount of rs 18905. But from my card amount deduct is rs 21400 which is higher of rs 2495.
This is cheating for extra deduction of amount, pls refund the extra amount
Was this information helpful?
No (0)
Yes (0)
Aug 21, 2017
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2017
MakeMyTrip India Customer Care's response Dear Ashok mohnani,
We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint while validating the issue we have found that a few important details are missing.
Please provide us with the following details: -
• Booking ID or
• Correct Email address used at the time of booking
We await your response to get the matter checked at our end.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment