[Resolved]  MakeMyTrip India — fake 4 star hotel ratings and no resolution yet

Address:

Gurgaon, Haryana

We booked moniker resort & spa-manali-through mmt for 3nights, unfortunately (Mmt listed as 4star property), fake reviews/ratings from fake people boasting the properties value, and make fool out of a customer.
Room - shabby, you can get it from 800 to 1200 max in a 1- 2 star hotels or cottages. (Its suffocating, and view from the window opens to a building under construction).
Toilet-exhaust fan when used will disturb the other person sleeping in the room. Untidy washroom, not a 3/4star standard, the geyser is half open, you mind your head.
Food-breakfast menu is quite small, though its buffet brekafast but u wont eat more than 2 items for sure, puri bhaji, upma, paratha, no live counter (Not worth 6000/- for a night).
Service-horrible is quite respectful word to describe the service.
Location-not accessible, no signs of the hotel where to take the left turn from, untill you get down of your car and go to every hotel reception to enquire about the same, in the middle of night when u arrive from delhi to manali after a 15 hour drive.
Overall - i would request fellow travellers, do not believe in mmt anymore as it is listing properties without verifying the facts if its really worth 4 star?. Do not waste your time, hard earned money, your peace of mind, bonus point about this hotel is that there is no landline (Working condition), when we made a complaint on makemytrip they were not able to trace them for 2 days and finally they offered us partial refund (20%).