[Resolved]  MakeMyTrip India — Fraud activity is being conducted

Address: DLF Building Number - 5, Tower B, Gurgaon Sector 25, Gurgaon - 122001

I had a book at heritage group of house boat Srinagar from MakeMyTrip App on 4th of May, costing me RS 20709. When we (family) went there, it was totally different from what they have shown in the picture and has no amenities mentioned on the mmt app. So, we moved away to another hotel and didn’t check in to heritage group of house boat. I raised refund request on 4th May 23 at 1:30PM itself. It now have not received my money back after getting cheated by MakeMyTrip.
Later, I saw reviews regarding the property, so many people had stated the same that pictures uploaded are different than what actually the property is at the location.
Also, after communicating with mmt agent, I got to know that property owner does have GST registration. Which makes it illegal in itself. I have all the pictures & videos which I have already sent to mmt multiple time and have not got my money back.
MakeMyTrip is looting people and promoting this fraudulent activity by showing false images and making fake promises regarding services available at the location on their app and taking people’s money. It has been more than 20 days, I have not received my money. This fraud should be stopped as soon as possible.
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Jun 3, 2023
Complaint marked as Resolved 
No communication has been made by them till yet. I have not received any Response what so ever from makemytrip. Therefore, my complaint in NOT resolved yet
MakeMyTrip India customer support has been notified about the posted complaint.
 
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