[Resolved] MakeMyTrip India — Fraud Service | |||||
Hi There, I am Venkat Konduru, i bookedd ticket in Makemytrip(Booking Id: NN[protected] from South Africa to India round trip. I choosed Etihad airlines and i paid money for Etihad airlines .Eticket showed Etihad airways but when i go to Etihad counter they told me to go to Jetairlines.When i went to Jetairlines counter i missed my flight, Makemytrip gave me wrong information on Eticket. Then i contacted Makemytrip callcentre but they didnt extend my dates, they were keep on saying i must contact them later. I contacted them from 7:50 to 1'0 clock in the morning but they were keep on telling me to phone later.Callcentre executive Anil, Raju and Akil spoke to me on 14th November 2015 but they told me to phone later. Finally i lost 30, 000 rupees for another flight and i lost 3days office.I lost total 50, 000 rupees because of Makemytrip and they are not caring my complaint. 1)They took money for Etihad but giving services with cheap flights 2}Giving wrong information on Eticket 3)Did n't help me to extend dates 4}Not caring my complaint Please help me and get me Compensation. Thanks V Konduru [protected] Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Dear Venkat konduru
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care
They never get back, they always say "Your query is sent to the 'concerned team' and we will get back to you in 24 Hours". You will never hear from them again.
Once we call back, the same standard answer is given "your query ...Blah Blah"
Once we call back, the same standard answer is given "your query ...Blah Blah"
Dear Venkat Konduru,
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint please note that as discussed we are initiating refund for INR 31614/- by 6th January as same would be reflecting in your account as per your bank processing cycle.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint please note that as discussed we are initiating refund for INR 31614/- by 6th January as same would be reflecting in your account as per your bank processing cycle.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8078
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
they played around with me when i wanted to extend dates, they(Anil, Akil, Raju) told me call back after 1 hour for 6 times
and promised me to extend dates for 8000 at last they changed price to 25000.
they took money for etihad airline but provided services is Jetairways.
I lost 30, 000 INR, 3 days work because os Makemytrip.
I sent many emails to Makemytrip but they are not responding.