MakeMyTrip India — Fraudulent promises and unethical behaviour | |||||
I booked a flight ticket of AIRINDIA through MAKE MY TRIP from Trivandrum to Delhi, which was connecting via Bangalore on 5th March 2015, for which MMT charged INR 400 as service charges. There was a technical fault in AIRINDIA flight (TRIVANDRUM to BANGALORE) resulting in a delay of several hours, due to which i missed the connecting AIRINDIA flight (from BANGALORE to DELHI), for which AIRINDIA issued me a refund slip for the second sector flight charges. I contacted the "Make my TRIP"person through whom i booked the package, who assured me the refund through MMT. I waited for 8 months due to fake promises made by him, after that i filed a complain directly on MMT website. i received a response that only 1396 rs would be refunded(after deducting 600 rs as service charge by MMT out of 1996 rs refund given by AIRINDIA). i disputed this on mail, but they did not acknowledge, i called the REPS of MMt but was disconnected ... HORRIBLE CUSTOMER SERVICE PRACTICES OF MAKE MY TRIP ... Was this information helpful? | |||||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
The booking ID is NF[protected].
Complain reference number is[protected].
Mob # [protected]
I have replied to your mail (to Vaibhav Upadhyay) but still awaiting response.
Booking ID data on your website shows that refund is processed. I DISPUTE THAT AMOUNT, as it is way less than what it was supposed to be. (I was promised a refund of 50% amount of total ticket amount i.e; INR 13000/-)
Complain reference number is[protected].
Mob # [protected]
I have replied to your mail (to Vaibhav Upadhyay) but still awaiting response.
Booking ID data on your website shows that refund is processed. I DISPUTE THAT AMOUNT, as it is way less than what it was supposed to be. (I was promised a refund of 50% amount of total ticket amount i.e; INR 13000/-)
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