[Resolved] MakeMyTrip India — Given wrong phone number and pick up point

Balquees Shaikh

from Bengaluru, Karnataka

Address:

590003

The boarding time is 9 pm, and im waiting at the pickup point since 8.30, when i called on a given number by make my trip it was wrong it has 11 numbers..this type of disgusting service i never had in my life.. And when i again called on a given helplines it was also not responding. I dont know why such things happend with me such a disgusting service i get.. And after an hour i got the call from driver that location was different we were standing near some place then i reached that place and catch the bus and the bus driver was giving silly reason and all. And i waited the bus since an hour ..disgusting service😡

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May 9, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2017

MakeMyTrip India Customer Care's response Dear Balquees Shaikh

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care