MakeMyTrip India — I was promised a quote for booking and the price is not yet updated

Booking ID: NL[protected].

Please find below mail, where Make My Trip agent agreed with me to have my booking price as 63, 594 but now charged with 67479. I have waited almost 15 working days now and there is no response and no support, but just asks me to wait.

She mentioned to book via her, so that I get ground support and 1:1 relationship manager, where I am getting none. I have booked for my friend online where he is getting proper support and his relationship manager is also in touch with him.

Attached all proofs screen prints and the price that is shown now in MMT page. Please do help and take necessary actions. The date is fast approaching and I think I have waited enough listening to Seema.

Regards,
Sanal Babu
+91-[protected].

On Monday, 16 November, 2020, 05:58:36 pm IST, Seema Jain wrote:

Hello sir,

As discussed, the final total cost of the below Kashmir package for 2 adults

On twin sharing basis will be 63, 594 only.

Regards

Seema jain