[Resolved] MakeMyTrip India — international ticket date modification denied /forcing me to cancel the ticket | |
Air ticket for delhi to boston was booked through make my trip and on several attempts through its app, i am unable to get any person who can modify the date of travel. Qatar airways says that they can't do any modification as it is booked by agency. Online modification is not allowed on mmt app and no one is responding despite several attempts and thrice ticket raised by myra, its online travel assistance (Last the 3rd ticket id: [protected]). Visited local office of mmt in ahmedabad who bluntly refused to do anything as it was not done through them and advised to contact helpline no[protected] which is not responding due to heavy rush. Make my trip spends lots of money on tv ads but no one is there to help its customer. Computerized assistance says, cancel the ticket and book new ticket and there is no refund in cancellation. Can govt control such irresponsible travel agency... Sushil chandra Was this information helpful? | |
Apr 27, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Mar 26, 2019 MakeMyTrip India Customer Care's response Dear Suschan, Regret the inconvenience! We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. Regards, Team- MakeMyTrip Care | |
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