MakeMyTrip India — Journey not completed | |||||
I want to booked one seat in makemytrip bus dated on 22/03/2016 but driver not come at destination on any time and passenger was waiting many time .After that customer want to cancel the ticket but no responding so i want to refund my full amount which are already debited from my account. Makemytrip booking id-nu[protected] Operator pnr[protected] Operator name- singh tours and travels Seat-h Boarding time-10.15 pm Contact-[protected], [protected] Was this information helpful? | |||||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||||
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Dear Mr Singh,
Greetings from MakeMyTrip!!
We are sorry to hear about the issue, In reference to your complaint, as we have checked with the vendor and as per them bus was cancelled at the last moment. Hence we have initiated the full refund of INR 899/- . Depending upon your bank's processing cycle refund will get reflect in your bank's account.
Kindly do let us know once the refund received by you.
Team-MakeMyTrip Care.
Greetings from MakeMyTrip!!
We are sorry to hear about the issue, In reference to your complaint, as we have checked with the vendor and as per them bus was cancelled at the last moment. Hence we have initiated the full refund of INR 899/- . Depending upon your bank's processing cycle refund will get reflect in your bank's account.
Kindly do let us know once the refund received by you.
Team-MakeMyTrip Care.
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .
Assuring you best of our services.
Team-MakeMyTrip Care