If you are a salaried employee and need a right invoice to claim money from your company and if you are taking a decision to book through Make My Trip...you have invited a trouble. This is a manipulative company which does not provide invoice unless asked. Be careful to check the right check-in and checkout dates on the invoice, make sure they mentioned the right Hotel name on the invoice, ensure the tax break up and the amount you have actually paid is featuring over there. I am struggling to get the right invoice for my booking made on 23rd Jan even today, on 12th Feb. You will get bunch of jokers, every time a different joker, who will expect you to tell the same thing again, with no solution. You can reach up to Executive, Team Leader, Supervisor and Manager level. however, Arnab Chakravorthy who has created this insensitive, incapable, and irresponsible cheaters will never come on call and the mentioned hierarchy will never be able to provide any solution on this. There is no escalation matrix for complaint in this company, every time, you will start the same request fresh. Please avoid this company unless you have lot of time and appetite to deal with thick skin people. Was this information helpful? |
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