MakeMyTrip India — MMT not arranging flight which was part of package

Address: 19th Floor, Epitome Building No-5, DLF Cyber City, DLF Phase-III Gurgaon - 122002 Haryana

I have booked a holiday package with MMT. ( Booking IDNL[protected] This package comprises flights, hotels, road transfer etc. 100% payment is made by me.
Now MMT is saying that GO First airline has some issue, so we can provide flights for this holiday package and asked me to make my flight arrangements. When I booked the package, its whole and sole responsibility of MMT to handle it end to end. As everything is booked by MMT, now they have to arrange flights for me for this holiday package. If MMT is not ready to do that, I need my 100% money refunded.

Either MMT should book my flight tickets OR refund my 100% amount.
Was this information helpful?
No (0)
Yes (1)
MakeMyTrip India customer support has been notified about the posted complaint.
 
2 Comments

Comments

Correction : Now MMT is saying that GO First airline has some issue, so MMT CAN NOT provide flights for this holiday package and asked me to make my flight arrangements.
Hello I am also facing the same isssue.

Lets complain together.my cintact number is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8092
    Pending
    0
    Resolved
    3071
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information