[Resolved] MakeMyTrip India — mmt travel finance option or trip money option not coming in homepage and payments page
S
souradipta
Jul 29, 2022
This thread was updated on Jul 29, 2022
I have a credit limit of rs. 2 lakhs in mmt travel finance. I have been told my mmt customer care executives that recently its name has been changed to tripmoney. After the change my credit limit was successfully showing under the name tripmoney in my mmt app. Suddenly the same has disappeared from the homepage and payments page. As a result i am not able to pay my emis and i am not able to utilize my credit limit to buy flight tickets.
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Feb 11, 2020
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
Jan 05, 2020
Updated by souradipta Registered Email Id is [protected]@yahoo.com
Registered Mobile No is [protected]
Jan 05, 2020
Updated by souradipta The mmt reference number against my coomplaint is[protected]
Verified Support
Jan 09, 2020
MakeMyTrip India Customer Care's response Dear souradipta,
Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking.
Regards,
Team- MakeMyTrip Care
Verified Support
Jan 09, 2020
MakeMyTrip India Customer Care's response Dear souradipta,
Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. We will request you to write your query to [protected]@capitalfloat.com,
[protected]@capitalfloat.com, jatin.[protected]@capitalfloat.com, [protected]@go-mmt.com and our team will get in touch with you.
I am not able to pay my emi. Why is this happening. I am trying to pay early. It always says something wrong. Please fix this and help me to pay. My registered mobile number is [protected].
Email id: [protected]@gmail.com
Not able to pay from both mmt app and trip money app and axio app as well.
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Email id: [protected]@gmail.com
Not able to pay from both mmt app and trip money app and axio app as well.