[Resolved] MakeMyTrip India — money deducted from mmt gift card and ticket not booked | |
I have 2 vouchers of total rs 4000 which i used to book. However, before i could pay the remaining amount and book the ticket, my system stopped working and i couldn't book the tickets. Now after rebooting my system when i tried to book the flights using the vouchers, it says that the voucher is redeemed. I tried to contact the customer care, they asked me to talk to their chat bot and there is no option for gift card issues there. They have provided a customer care number for gift card issues[protected]. This number doesnot works. Was this information helpful? | |
Mar 23, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Feb 13, 2020 MakeMyTrip India Customer Care's response Dear Customer, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the correct booking ID so that we can assist you further. We are unable to trace the details with the email address and phone number provided by you. Regards, Team- MakeMyTrip Care | |
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