MakeMyTrip India — no refund given even after taking mmt black membership

I am a regular custome of make my trip and i paid rs 1499 and took a 1 yr membership valid till sept 2020 which covers 2 free airline cancellations and 2 hotel cancellations out of which 1 airline cancellation has been used and the other 1 is balance apart from 2 hotel cancellations so in all 3 are balance now i booked a ticket around nov 2019 for may 12 th 2020 from mumbai to bangalore and return on 21 st may 2020 where in i paid 5377 cash and now when i wnt to canel this due to this corona scare these mmt people are saying that i wnt get my money back whats my fault where in i am covered under mmt black and i have the pic also i have mailed them and also sent text messages and also done calls but no reply in the site it say no refund its cheating now i wll lodge a case of fraud on mmt, now i wnt u to take a serious and urgent action on this and give me a compenstation of rs 50000 as harrassment by mmt if not i will give this to the media i wnt my money and free benefits back u can call me on [protected] or mail me on [protected]@yahoo.com this is from where i have done the mmt booking so pls revert now, i hope u will do the needful now

Regards