MakeMyTrip India — Payment done but when we reached no rooms were available

Make my trip is the worst agency ever!! We booked a room in Ooty paying 6000/- for 2 days in advance. When few hours were left to reach the place makemytrip executive calls up and tells that the room is unavailable and escaped. We literally called more than 30 times, we had to wait in que for 15 min each and no one picked the call. And those who picked said they can not do anything. We reached 10pm and we had no place to stay. Disgusting and shameless agency. I have told this to all my friends and they said they had similar experience. On top of that we had to wait and call hundreds of time to get our money refunded. Losers!!
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MakeMyTrip India customer support has been notified about the posted complaint.
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Dear Supriya Dm

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care

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    +91 12 4462 8747
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    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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