[Resolved] MakeMyTrip India — Regarding hotel booking
A
Amit Kukker
from Delhi, Delhi
Jan 2, 2017
Address: Jaipur, Rajasthan
Website: makemytrip
Sir,
I have booked room at jaipur on 1 jan and confirmed room by yourside but after half and hour around 10 they call me and say about hotel change and provide other hotel within 1 hrs but didn't get their respond and i have contact mmt but after 3 time they give same response that they are trying and provide me hotel and again they provide me the same hotel and hotel person say that they don't have room vacant. and finally i got room after 12 pm. Actually hotel have the vacant room in morning but due to heavy rush on that day they wanna sale it on more price and they say me to cancel room and take room costlier so they are making fool at all and in between your communication they have wasted 200 rs by auto to go at hotel 3 time and at last they have provide me worst room with bad facilities. So I want my full refund with full expense that i have wasted due to your service. Otherwise I will take strick action against your service and make complain to consumer court.
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Feb 6, 2017
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
MakeMyTrip India Customer Care's response Dear Mr Kukkar,
Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
Verified Support
Jan 05, 2017
MakeMyTrip India Customer Care's response Dear Mr Kukker,
Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
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